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Terms of Service

Last updated on: August 26th, 2025

The terms “we”, “us” “our” and “Company” refers to Math Queen Classroom.  The terms “user,” “client,” “you” and “your” refers to site visitors, customers, and any other purchaser of our Products and/or Services. These Terms & Conditions govern your use of and access to our website and/or the hosted platform on which you purchased from us and/or which you gain access to your purchased service and/or Product from, and any of our social media channels/accounts, blogs, emails or mobile applications (collectively “Site”) and your use or purchase of our services and/or products.   

 

The term “Content” shall include but is not limited to the Site, information contained on the Site, our materials/information, products, services, any digital content delivered or downloaded via email or other electronic means, webinars, courses, live masterclasses, one-on-one video conferences, classes, live posts and the like, whether purchased or not. 

The term “Service” or “Services” (although sometimes included within the term “Product”) shall include all actions we take to support, enable, and enhance your experience with our business and products. This includes but is not limited to one-on-one coaching, group coaching, subscriptions or membership, and/or other programs we offer. 

The term “Product” or “Products” (although sometimes included within the term “Content”) shall also include but is not limited to materials, resources or information provided to you by us in our digital product, course, membership, and/or service or any digital content or information delivered or downloaded via email or other electronic means, webinars, documents, programs, courses, community, membership sites, classes, PDFs, live video calls, live posts and the like. 

User’s Acknowledgement & Acceptance of Terms

By purchasing from the Company, you are consenting to these posted Terms & Conditions (“Terms”), including any additional terms and conditions and policies referenced here and/or available by hyperlink.  

Please read these Terms carefully before purchasing from us. 

IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU SHOULD NOT PURCHASE, ACCESS OR USE OUR PRODUCT OR SERVICE. 

 

SECTION 1: REFUND POLICY & PAYMENT TERMS

Refund Policy

All sales of the Product and/or Services are final. No refunds will be issued under any circumstances due to the downloadable nature of our Products and/or immediate access to related Services.

Purchase Policy

We reserve the right to refuse or cancel any order from you, at any time, for any reason, including without limitation: availability of Products and/or services; errors in the Product or service description or price; errors in your order; multiple purchases and/or requests; we suspect you purchased with the intent to seek reimbursement; and if we suspect that your order is fraudulent, unauthorized or otherwise an illegal transaction. 

We also reserve the right to change our prices at any time, within our sole discretion, prior to accepting your order.  Should the prices change, you will have the right to cancel your order.

Purchase Terms

If you pay for our Product and/or Service by credit or debit card, you authorize and provide permission for us and our related third-party vendors to charge your credit or debit card in the amount owed for payment of the Products and/or Services.

You agree not to dispute any charges made to your credit card under any circumstances (e.g.chargebacks).  If you inadvertently do so, you agree to immediately cancel or withdraw such a dispute and we reserve the right to report it to the credit bureaus as a delinquent account and pursue collection.  You are responsible for any fees associated with recouping payment on such disputes and any collection costs associated, including attorney’s fees.  

When you purchase our Product and/or Services, your personal information (e.g.contact and card information) may be collected by a third-party vendor, who may have privacy policies or security practices that are different from ours. We are not responsible for the vendor's independent policies or practices. 

Payment Plans 

If a payment plan is offered and you select that option, all payments must be made on time. You understand and agree that payment plans are provided solely for your convenience and should not be interpreted as a subscription service. In the event of a missed or delayed payment, we reserve the right to re-charge your payment method until the amount is successfully collected. Additionally, a late fee of 3% per week will be applied to the remaining balance for any payments not made on time. Regardless of any request for a refund or cancellation after accessing the Product(s) and/or Services, you remain responsible for fulfilling all payments under the agreed-upon payment plan.

Subscription Terms

 

Some aspects of our Products and/or Services are offered through a subscription-based Services. If you choose to purchase a subscription, it will automatically renew at the end of each billing cycle, which is typically every 30 days, unless canceled in accordance with these Terms. On each renewal date, your payment method will be charged automatically for the next billing period. We reserve the right to introduce new services for additional fees, to modify the pricing or terms of existing subscriptions, to cancel, to suspend or discontinue any aspect at any time, in our sole discretion. Any changes to pricing or payment terms will take effect in the billing cycle following notice to you, as outlined in this Agreement.

You may cancel your subscription or any paid Service at any time through your member portal. You will not be prorated for any unused Services during the billing cycle in which you cancel your Services, and your Services will be active until the end of the then-current billing cycle. Please note that your cancellation will take effect at the end of the then-current billing cycle. We recommend canceling at least 48 hours before the end of the then-current billing cycle to avoid unnecessary charges.  Failure to cancel before the end of the then-current billing cycle, will result in your membership continuing until the next billing cycle.

After cancellation is complete:

  • You will lose access to all membership-related content, resources, and benefits on the platform.
  • No refunds will be issued for any remaining time in the current billing cycle.

Should you encounter any issues, please email us directly with your cancellation request at the email address below.

Future Updates 

We will periodically update our Product(s) and/or related Services to stay current. For the lifetime of the specific Product or Service, you will be provided with these revisions and/or updates and/or edits at no additional charge. Any additional revisions, updates, amendments thereto are also covered by these Terms. 

Future Promotions 

Any promotional discounts that may not have been offered at the time of your purchase are not guaranteed to be provided to you if offered after your date of purchase. If we do provide it, then it is within our sole discretion. We reserve the right to modify or cancel any promotional discounts at any time without prior notice.

Order Confirmation

You will receive an email(s) to confirm the placement of your order along with a downloadable Product and/or access to the digital course, which will contain details concerning your purchase.  In the event there is an error in this email confirmation or emails concerning your purchase, it is your responsibility to inform us as soon as possible. 

Collections

In addition, should you purchase a Product or Service from us and fail to make payment, you will owe the total amount of outstanding payments with interest and any collection fees/costs, including but not limited to attorney’s fees and costs. We reserve the right to forward any payment disputes to a collection’s agency.

 

SECTION 2: INTELLECTUAL PROPERTY

  1.   COPYRIGHT NOTICE

Our Site, Products and Services are protected by the copyright laws of the United States of America (“U.S.”).  You understand that the Company owns the Site and Product(s), which is our intellectual property.  

You may download and print certain materials from our Product(s) for your own personal and non-commercial purposes (unless a commercial license has been purchased directly from us), but you may not copy or use our Product(s) for any other reason.  You agree to not use or copy, frame, mirror, in link to or make similar use of any part of our Site, Product(s) or Services without our express written consent. 

We may investigate any alleged violations of these Terms and take the appropriate action, in our sole discretion, which may include but is not limited to a warning, suspension of your access, termination of your access and/or legal action. 

If you believe that our Site or Product(s) infringes a copyright of yours, please contact us at the email address below, and our designated agent under the Digital Millennium Copyright Act (17 U.S.C. §512) will address your concerns.  However, you will be held accountable for any and all damages (including without limitation attorney’s fees and costs) should you misrepresent that our Site or Product(s) infringes on your copyright. 

License to Use.  By purchasing our Product(s) and/or Services, you are hereby granted one limited, non-assignable, non-exclusive, non-transferable, non-sublicensable, revocable license to the Product and/or Service that you purchased.  

You are not permitted to share our Product, course and/or service with anyone.  

You are expressly prohibited from utilizing the information obtained from our Product(s) and/or Services to develop derivative works. In other words, you may not leverage the knowledge acquired through our offerings to create a product that would have otherwise been beyond your capacity to develop had it not been for the information obtained from our Product and/or Services.

You expressly agree not to sell, resell, reproduce, duplicate, copy, or exploit any portion of our Site, Product(s), or Service provided or the information contained therein, or any content on the Site through which the Products are provided, without express written permission by us.

If you violate these Terms, such as giving, selling a copy of, re-selling or exploiting our Products and/or Services to others, you agree to pay for the license of the products or services that you gifted or sold to others and we reserve the right to revoke your license and terminate your access to our products or services, temporarily or permanently, in addition to other legal remedies available.  

Liquidated Damages Clause. In the event of your unauthorized creation of products based on knowledge acquired from our offerings that would otherwise be beyond your capacity, you agree to pay the Company liquidated damages in the amount of the then-current license fee and/or our product price per instance of such breach. 

Non-Disclosure. By accessing or using our Products and/or Services, you agree to treat any and all information provided by us or obtained through the use of the product as confidential and proprietary. You shall not disclose, share, distribute, reproduce, or use such confidential information for any purpose other than the permitted use of the digital product.

Confidential information includes, but is not limited to, any trade secrets, proprietary knowledge and ideas, algorithms, technical specifications, designs, code, documentation, strategies, information that is not generally known to the public, or any other information designated as confidential.

You acknowledge that the confidential information is valuable and constitutes our intellectual property. 

You agree to exercise reasonable care to prevent the unauthorized disclosure or use of the confidential information. This duty of confidentiality shall continue even after the termination or expiration of your use of our Products and/or Services.

Artificial Intelligence Disclaimer. The Site, its Content, and any Products and/or Services offered may include or incorporate the use of artificial intelligence (“AI”) technologies, including but not limited to AI-generated or AI-assisted text, templates, graphics, images, video, and/or audio. These technologies may be used to support and streamline elements of product development, customer support, and content creation, initial drafting, editing, streamlining  processes, enhancing efficiency, user experience enhancements, or other internal business operation support. 

While AI tools may assist in the creative or developmental process, all final deliverables and/or Content are reviewed, edited, and/or modified by a human to ensure quality, accuracy, and originality. In many cases, AI outputs are significantly transformed, adapted, or combined with human-created elements in a manner that qualifies as original human authorship under applicable copyright laws. As a result, all final materials are considered original works of authorship by the Company and are protected accordingly. Use of AI in this process does not affect the Company’s copyright ownership or reduce the originality of the resulting Content, Products, or Services.

We may also utilize AI-powered tools for customer support, including chat-based features. These tools are designed to provide general assistance and information; however, they may occasionally include outdated, incomplete, or inaccurate responses. Such AI-generated responses are intended for general informational purposes only and are not a substitute for personalized human support or professional advice. For customer service from a human representative, please contact us at the email below.

The Company may utilize third-party AI platforms under a non-exclusive license. You acknowledge and agree that:  (a) The Company makes no warranties regarding the accuracy, completeness, or reliability of any AI-generated content used within the Site, Products, or Services; and (b) You use or rely on such Content at your own risk.

 

  1.   TRADEMARK NOTICE

 

Any other product names, logos, and/or brands are property of their respective owners. All company, product, and service names used in this Site and/or in our Content, Products and/or Services are for identification purposes only. Use of these names, logos, and brands does not imply endorsement unless otherwise noted.

SECTION 3: GENERAL PROVISIONS

We reserve the right to refuse service to anyone for any reason at any time. 

You understand that your personal information (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 

You represent that you are at least the age of majority in your state, jurisdiction, or province of residence.  Children under the age of 13 are prohibited from using our Site, Products and/or Service(s). 

The headings or subheadings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms. 

Informational & Educational Purposes Only.  The information provided is for general educational and informational purposes only.  It should not be relied upon or used as the sole basis for decision making related to your personal life or business, without consulting primary, more accurate, more complete or more timely sources of information.  

 

You understand and acknowledge that the information provided to you by us is not legal, financial, therapeutic, mental health, or medical advice and that the Company is not a professional service provider.  Again, all of the information, including without limitation, resources provided via phone or video conference, e-mail, an online forum, live events such as webinars or lives, video/audio recordings, courses, materials provided in our digital products and the like about business, laws, health, wellness and/or finance-related information, are resources for educational and informational purposes only and should not take the place of hiring a licensed professional. You understand that the Company does not and will not provide any form of diagnosis, legal advice, medical advice, financial advice, or mental health advice.

Assumption of Risk.  Any reliance on our Site, Products, and/or Services and the information contained therein or provided to you is at your own risk and you do so voluntarily.  You use the information provided and our Site, Products, and/or Services at your own risk. 

You accept that we are not responsible or liable for any harm or damages to you, your business, life, physical and mental health, financial, or otherwise caused by or resulting from your use of our Site, Products, and/or Services, including any actions you choose to make, or not make, as a result of using our information and/or resources. 

You should consult with a professional for any and all individual questions or concerns.

Age Requirements.  This Product is not intended for children under 18. We do not knowingly collect personal information or sell to anyone under 18. If you are a parent or guardian and believe your child has obtained this Product, please contact us. By purchasing this Product, you represent and warrant that you are at least 18 years old and of legal age to enter into a binding agreement.

Non-Disparagement. You agree not to make any false, defamatory, or knowingly misleading statements, either publicly or privately, to any third party about the Company, or about any of the Company’s officers, directors, employees, personnel, agents, policies, Products, or Services, except as otherwise permitted by law. This includes directing others to do so on your behalf. Nothing in this section is intended to restrict your ability to share your honest opinions, experiences, or reviews regarding our Products or Services, in accordance with applicable law. This section survives termination. 

No Guarantees.  We cannot guarantee any outcome of using, consuming, participating or applying our Product(s) and/or Services. We make no guarantees other than that the Product(s) and/or Services shall be reasonably provided to you in accordance with these Terms. You acknowledge that Company cannot guarantee any results of the Products and/or Services as such outcomes are based on subjective factors (including, but not limited to, your participation/implementation/etc.) that cannot be controlled by the Company.  Clients not achieving his or her desired results is not grounds for a refund, partial or otherwise.

Severability.  If any term or provisions in this Agreement is found to be unlawful in any way, void or unenforceable, then that term or provision will be deemed severable from this Agreement and will not have any effect on the validity or enforceability of the Agreement and any remaining terms and provisions. 

Prompt Enforcement.  The failure of either party to promptly enforce this Agreement or any of its terms shall not be deemed to be a waiver of enforcement or implied modification of the Agreement regardless of the number of times or the frequency with which any such term is violated.

Attorney’s Fees.  In the event of any controversy, claim or dispute between us, arising out of or related to this Agreement or the breach of this Agreement, the prevailing party shall be entitled to recover from the other party all costs incurred including attorney’s fees.

 

Entire Agreement.  The Terms constitute the entire agreement between us and you as it relates to your use and access to our Site, Products and Services. 

Term and Termination.  This Agreement remains in effect while you access or use any part of our Products, or Services. We may, at our sole discretion, suspend or revoke your access to our Products, or Services (including your user account), or terminate this Agreement at any time and for any reason, including if you violate any part of this Agreement.

If this Agreement is terminated, your user account and all rights to access or use the Site, Products, and Services will end immediately. You acknowledge that termination may result in the deletion of your user content from our active systems. We are not responsible for any loss or damages resulting from the termination of your user account or the deletion of your content. All provisions of this Agreement will end upon termination, except for those that, by their nature, are intended to survive.

Email Communications.  By making a purchase or providing your contact information, you consent to receiving electronic communications from us, including newsletters, promotions, and updates.  These emails will be sent to the provided email address.  You can opt out anytime by clicking on the “unsubscribe” link, though non-promotional emails related to your account or transactions may still be sent.  You may withdraw consent, but this might affect access to certain services and updated information. 

Account Creation. You may be required to provide information about yourself including your name, email address, username, password, and other personal information to use our Site, Products and/or Services. You agree that any registration information you give to the Company will always be accurate, correct, and up to date. You agree to not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction. 

You are responsible for keeping your Account login credentials secure and for all activity that occurs under your Account. If you suspect any unauthorized use of your Account or any other security breach, you agree to notify us immediately and change your password, if able to. We are not liable for any loss or damage resulting from your failure to safeguard your login information. Your Account is personal to you and should not be shared with others. Any violation of these Terms are grounds for removal and banishment from the Site or from our Products and/or Services at our discretion. No refunds, partial or otherwise, will be provided in this type of situation.

Related Third Party Privacy Policies. You understand and agree that any communication you send to us, whether via email, direct message, social media, or other means, is not confidential or privileged. We may share such communications with third-party service providers or vendors in connection with our business operations. Additionally, when you make a purchase from us, your personal and non-personal information may be collected, stored, or processed by third-party vendors who assist with payment processing, order fulfillment, customer management, or other support services. These third parties operate independently and may have their own privacy policies and security practices, which are different from ours. We are not responsible for the independent practices, policies, or actions of any third-party vendors.

 

Force Majeure.  Neither Party shall be held liable or responsible to the other party nor be deemed to have defaulted under or breached this Agreement for failure or any delay in providing access to, fulfilling or performing any obligation under these Terms when such failure or delay is caused by or results from causes beyond the reasonable control of the affected Party, including but not limited to fire, floods, embargoes, war, acts of war, insurrections, riots, strikes, lockouts or other labor disturbances, pandemics, epidemics, outbreaks of diseases, national emergencies and/or public health crisis, environmental crisis, climate related crisis, industrial disturbances such as labor shortages, strikes or work stoppages, server related issues such as data breaches, data losses, or cloud storage disturbances, power outages or disruptions to communication or internet services, third-party platform-related disturbances, disappearance or cessation of business by you and/or the Company, or acts of God (“Force Majeure Events”); provided, however, that the party so affected shall use reasonable commercial efforts to avoid or remove such causes of nonperformance, such as restoring full access to the Products and/or Services, and shall continue performance hereunder with reasonable dispatch whenever such causes are removed. Either Party shall provide the other party with prompt written notice of any delay or failure to perform that occurs by reason of Force Majeure Events when able to do so. If the Force Majeure Events continues for more than 30 days, either party may terminate this Agreement upon written notice to the other party.  Please note a Force Majeure Events does not constitute a reason for a refund and none will be provided to you if you are unable to access and/or use the Products due to the Force Majeure Events.  



PLEASE READ THE FOLLOWING SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND THE COMPANY HAVE AGAINST EACH OTHER ARE RESOLVED.

Governing Law. Any disputes arising out of or related to these Terms, including our Site, Products, and/or Services, shall be governed and construed by Illinois state or federal courts, and apply Illinois law, regardless of principles or conflicts of law.  

Jurisdiction/Venue. Further, any disputes arising out of or related to these Terms, including without limitation our Site, Products, and/or Services, shall be brought within the State of Illinois, County of Cook, City of Chicago. 

Class Action Waiver.  You agree that any dispute arising out of or relating to this Agreement shall be solely between you and the Company.  

YOU AGREE TO WAIVE THE RIGHT TO LITIGATE IN COURT OR ARBITRATE ANY CLAIM OR DISPUTE AS A CLASS ACTION.  YOU AGREE THAT YOU WILL ONLY MAKE CLAIMS AGAINST US IN YOUR INDIVIDUAL CAPACITY, AND CANNOT MAKE CLAIMS AGAINST US AS A MEMBER OF A CLASS OR AS A REPRESENTATIVE.Claim Limitations. To the fullest extent permitted by law, you agree that any claim or cause of action arising out of or related to your use of the Site, Content, Products and/or Services must be filed within one (1) year after such claim or cause of action arose. If not filed within that time, the claim is permanently barred.

Agreement to Arbitrate. You agree that any dispute or claim arising out of or relating to your use of the Site, Products, and/or Services provided by the Company, including without limitation any communications, purchases, or interactions, will be resolved exclusively through final and binding arbitration, rather than in court, except that either party may bring a qualifying claim in small claims court exclusively in the jurisdiction set forth in these Terms, so long as such matters remain in such court and proceeds only on an individual (non-class, non-representative) basis.

The arbitration will be conducted by JAMS Arbitration (“JAMS”) under its applicable rules and procedures, as modified by this Agreement to Arbitrate. The arbitration will be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes. Your rights will be determined by a neutral arbitrator and not a judge or jury, and you understand that arbitration procedures can be more limited than rules applicable in court. Arbitrator decisions are as enforceable as any court order and are subject to very limited review in court.

You and we must abide by the following rules: (a) ANY CLAIMS BROUGHT BY YOU OR US MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (b) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF, (c) the arbitrator will honor claims of privilege and privacy recognized at law; (d) the arbitration will be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award; (e) the arbitrator may award any individual relief or individual remedies that are permitted by applicable law; and (f) each party shall bear its own attorneys’ fees and expenses unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses, and then in such instances, the fees and costs awarded will be determined by the applicable law.

With the exception of subparts (a) and (b) in the paragraph above (prohibiting arbitration on a class or collective basis), if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with rules of law then the balance of this arbitration provision will remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, either subpart (a) or (b) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision will be null and void, and neither you nor we will be entitled to arbitration. If for any reason a claim proceeds in court rather than in arbitration, the dispute will be exclusively brought in jurisdiction set forth in these Terms. 

Each party shall bear its own legal fees and costs associated with the arbitration, unless a statute or rule entitles the prevailing party to recover attorneys’ fees and expenses.

SECTION 4: INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Math Queen Classroom, its affiliates, providers, or related third-parties, and each of their respective representatives and agents, from and against any and all claims, losses, costs, damages, liabilities and expenses (including, but not limited to attorney’s fees), arising from:  your activities in connection with our Site, Products, and/or Services; your violations of these Terms; your improper or unauthorized use of our Site, Products, and/or Services; any claims or allegations that you transmit through or in connection with our Site, Product(s), and/or Services that infringes or violates intellectual property, privacy or other third-party rights; any unlawful or illegal conduct engaged by you under any state, federal or common law in connection with the use of or access to our Site, Product(s), and/or Services.  Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

 

SECTION 5: ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on or in our Site, Products, or Services that contains typographical errors, inaccuracies, or omissions that may not be current or complete.  We reserve the right to correct these errors, inaccuracies, or omissions at any time without prior notice. We also make no representation or warranty as to the information provided, regardless of its source.  We disclaim all liability for any inaccuracies, errors or omissions in that information. 

We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website, platform, Products, Services, and the like.  It is your responsibility to check the appropriate Terms periodically for changes.  Your continued access and/or use of the digital products/courses following the posting of changes constitutes your acceptances of those changes. 

We also reserve the right to modify the contents and/or information on or in our Site, Products, and/or Services at any time, but we have no obligation to update any information or notify you of those changes. You agree that it is your responsibility to monitor changes to our Products, and/or Services. 

 

SECTION 6: DISCLAIMERS OF WARRANTIES, 

LIMITATION OF LIABILITY, AND RELEASE

Limitation of Liability.  IN NO EVENT SHALL THE COMPANY, ITS REPRESENTATIVES AND/OR AGENTS, ITS PROVIDERS OR RELATED THIRD-PARTIES BE LIABLE TO YOU FOR ANY DAMAGE WHATSOEVER RESULTING FROM OR RELATED TO YOUR USE OF OR ACCESS TO OUR SITE, CONTENT, PRODUCTS AND/OR SERVICES. YOU AGREE TO ABSOLVE US, OUR PROVIDERS AND OTHER RELATED THIRD-PARTIES FROM ANY AND ALL DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGE ARISING OUT OF OR RELATED TO YOUR USE AND/OR ACCESS TO OUR SITE, CONTENT, PRODUCTS, AND/OR SERVICES. YOUR SOLE REMEDY FOR DISSATISFACTION OR CLAIMED HARM/DAMAGES IS TO STOP USING THIS SITE, CONTENT, PRODUCTS AND/OR SERVICES. 

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Disclaimer of Warranties.  Without limiting the foregoing “Limitation of Liability” provision, this Site, Content, Products and/or Services are provided to you “AS IS” and the Company specifically DISCLAIMS ALL WARRANTIES OR ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT WITH RESPECT TO THE SITE, CONTENTS, PRODUCTS AND/OR SERVICES. FURTHER, WE DO NOT WARRANT THAT ACCESS TO THIS SITE, CONTENT, PRODUCTS AND/OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. No advice or information, whether oral or written, provided to you from us or any related third-parties shall create a warranty not expressly stated in these Terms.  

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

We also reserve the right to modify or discontinue, either temporarily or permanently, the Site, and Content, at any time, without notice.  We may also impose limits on your use or restrict access to you to any part of the Site or Content without notice or liability.  You consent and agree that we will not be liable to you or third-parties for any such modification, termination or suspension of us, or discontinuance of the Site or Content. 

Disputes with Third Parties. COMPANY IS NOT AFFILIATED WITH ANY THIRD-PARTY SERVICES ACCESSED OR MADE AVAILABLE ON THE SERVICE OR ANY THIRD PARTY USING THE SERVICE, INCLUDING OTHER USERS. ANY DISPUTE YOU HAVE WITH ANY THIRD-PARTY SERVICES OR OTHER THIRD PARTY USING THE SERVICE, INCLUDING, WITHOUT LIMITATION, ANY COMMUNITY OR A CREATOR OR USER OF A COMMUNITY, IS DIRECTLY BETWEEN YOU AND THAT THIRD PARTY. YOU IRREVOCABLY RELEASE COMPANY FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THOSE DISPUTES. YOU WILL TAKE REASONABLE PRECAUTIONS IN ALL INTERACTIONS WITH OTHER USERS, PARTICULARLY IF YOU MEET OFFLINE OR IN PERSON. YOU ASSUME ALL RISK WHEN ENGAGING THE SERVICES OF ANY OTHER USER AND IN CONNECTION WITH USING THE SERVICE, INCLUDING BUT NOT LIMITED TO ANY RISKS ASSOCIATED WITH SHARING CONFIDENTIAL INFORMATION WITH ANY OTHER USER. IN SUCH INSTANCE, YOU AGREE TO HOLD COMPANY HARMLESS AND RELEASE COMPANY FROM ANY ASSOCIATED CLAIMS.

Maximum Damages.  In no event will the Company’s total liability to you for all damages, losses, and causes of action (whether in contract or tort), or otherwise, exceed the amounts you’ve paid the Company in the prior 12 months (if any). The existence of more than one claim will not enlarge this amount. 

 

SECTION 7: RULES OF CONDUCT

By using our Site, Products and/or Services you agree to adhere to the following Rules of Conduct. If you violate these Rules of Conduct, we reserve the right to remove you and any access you may have to our Site, Products and/or Services. Whether conduct violates our Rules of Conduct will be determined in our sole discretion.

No Illegal Activity. You may not use the Site, Products and/or Services for any illegal activity, including without limitation any kind of conduct that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

No Fraud. Yes, this is probably covered in the No Illegal Activity section above, but we want to make this very clear. Fraudulent activities in any capacity are strictly prohibited.

No Bad Conduct. Do not use our Site, Products and/or Services to transmit, distribute, send, or otherwise expose the Site, Products and/or Services or its viewers/users to viruses, worms, or any other code that may be deemed dangerous, harmful, or destructive in any manner. You are also not allowed to modify, reverse engineer, frame, mirror, or adapt any portion of the Site, Products and/or Services.  You may not interfere with the Site’s operations or make connection to the Site inoperable or transmit any viruses, worms, or harmful code. 

No Spamming. You may not use our Site, Products and/or Services to engage in any activities that will result in sending spam to anyone.

Be Civil. You may only use our Site, Products and/or Services in a civil and respectful way at all times.

No Exploitation. You may not violate the Site’s viewer’s/user’s rights to privacy or collect our viewer’s/user’s personal or non-personal information used or collected by us, without our express consent. You may not license, sell, resell, transfer or exploit your use or access to the Site, Products and/or Services, including without limitation sharing your login credentials with others, if applicable.

No Impersonation. You may not create a false identity or user account, impersonate another person or entity, or misrepresent yourself in any way to us. 

No Data Mining or Bots. You may not use any data mining, robots, or similar data gathering or extraction methods.

No Use Other Than Intended. You may not use our Site, Products and/or Services for any purposes other than intended.

No Prohibited Content. You may not use our Site, Products and/or Services in a manner that is libelous, slanderous, pornographic, obscene, unlawful, threatening, hateful, harmful, abusive, harassing, violent, predatory, defamatory, or otherwise objectionable, all of which shall be determined in our sole discretion.

These rules are designed to maintain a safe and respectful environment for all users. We appreciate your cooperation in upholding these standards while using our Site, Products and/or Services.

 

SECTION 8: THIRD-PARTY LINKS AND/OR PRODUCTS

Affiliate Links.  Our Site or Products may use affiliate links to promote certain Content, Companies, third-parties, and products or services.  We use affiliate marketing to receive a commission, service and/or complimentary product for purchases made by you on the affiliate website using such links from our Site and/or Products.  You accept liability for any and all harm or damages or benefits of clicking on the affiliate links contained on our Site and/or Products.  We in no way guarantee the quality of the affiliate product or service provided by any third-party and bear no liability with respect to such product, service or experience. 

Catalina Perricone is also a participant in the Amazon Services LLC Associates Program.  As an Amazon Associate, we may earn a commission from qualifying purchases when you buy through links on our Site.]

Links to Other Sites/Information. Our Site or Products may contain links to other websites, which are not affiliate links.  These links are only provided for the user’s convenience.  We do not endorse or verify the accuracy of the information contained on third-party websites accessed through these links.   We in no way guarantee the quality of the third-party product or service and bear no liability with respect to such product, service or experience. Any questions or concerns regarding a third-party website or resources should be directed to the third-party.  We bear no responsibility for any action or non-action you take associated with the third-party. 

Suggested Products. Our Site or Products may include suggestions or recommendations regarding products.  Please note that these suggested products are provided for informational purposes and do not constitute an endorsement, guarantees, or warranties of any kind even if an affiliate relationship exists.  You understand and acknowledge that the selection, purchase and use of any suggested products are solely your responsibility and you are encouraged to conduct your own independent research, carefully read product labels, reviews and consult with professionals before making any purchase and/or using the suggested products.  You should also be aware of your own allergies, sensitivities, or other individual factors that may affect the suitability for using the suggested products.  

Use of Artificial Intelligence (AI) Software/Applications. We offer suggested prompts to assist you in creating your own content.  These prompts are provided for your convenience and inspiration, but we do not guarantee specific results or the accuracy of the AI-generated content produced from the prompts.  The effectiveness of accuracy, and suitability of the prompts may vary based on your unique circumstances. You are solely responsible for reviewing, editing, and implementing the prompts and resulting responses to align with your brand and legal requirements.  Our services and/or products are not a substitute for professional advice. We disclaim any liability for any damages or losses resulting from the use of the prompts and resulting responses. 

 

SECTION 9: TESTIMONIALS 

Our Site, Products, and/or Services may contain testimonials by users of our Site or former customers or our Products and/or Services.  The views and opinions expressed in these testimonials are solely those of the individual or business and do not reflect our views or opinions.  We do not pay or compensate these individuals or businesses for their testimonials and are not affiliated with them. Individual results may vary, and testimonials are not intended to represent or guarantee that you or anyone will achieve the same or similar result. All testimonials are provided by real persons with real life experiences, and may not represent a typical user’s experience.  We do not claim, and you should not assume, that all users will have the same results or experiences as those expressed in the testimonials.  Your individual results may vary.

 

SECTION 10: USER CONTENT AND LICENSE TO USE

“User Content” includes any content, information, or communication you submit, upload, post, or share through our Products, Services, or platforms. This includes, but is not limited to, submissions on our website, content shared on social media platforms where we have a presence, direct communications with us such as emails or direct messages, and any public content that references our Company.

You retain ownership of any original content you create and submit. However, by sending, posting, or otherwise making any User Content available to us or about us, you grant the Company a worldwide, non-exclusive, irrevocable, royalty-free, sublicensable license to use, reproduce, publish, display, distribute, adapt, and otherwise use that content for business, promotional, and marketing purposes. This license is granted without the need for further permission, notice, or compensation.

You are solely responsible for the User Content you provide and for any consequences that result from posting or sharing it. You agree not to submit any content that is confidential, proprietary, unlawful, infringing, defamatory, obscene, or that violates the rights of any third party, including rights related to intellectual property, privacy, or publicity.

We reserve the right to monitor, remove, or restrict any User Content at our discretion. We may also suspend or terminate your user account if your content violates these Terms or any applicable law.

You understand that we are not responsible for any loss, misuse, or public display of User Content you voluntarily share. Although we do not actively screen all submissions, we may monitor or record interactions with our Services when necessary.

 

 

 

SECTION 11: GENERAL COACHING DISCLAIMER

The information provided on our Site, Products, and/or Services is intended solely for educational and informational purposes. It does not constitute therapy, mental health counseling, or medical advice or care and is not intended to nor should it be substituted for professional medical advice, diagnosis, or treatment or advice from a licensed therapist, counselor, attorney, or other qualified professional. Always consult your doctor or other qualified healthcare or licensed professional with any questions you have about your physical and mental health, medical conditions, financial or legal situation, or consult with the appropriate qualified professional for advice tailored to your specific situation. Never disregard the advice of your doctor, mental health provider or other qualified professional, or delay in seeking it because of information you read or accessed through our Site, Products and/or Services.

You acknowledge and agree that when participating in any personal growth journey, relationship exploration, mindset shift, spiritual practice, health regimen, training, program, activity, or the like, and/or implementing any advice found on our Site, Products and/or Services, that there is an inherent risk of the possibility of physical injury, emotional distress, relational challenges and/or even death. You voluntarily assume the risk and full responsibility for any such results, risks, and outcomes.

OTHER CONDITIONS: If you know or suspect that you may be pregnant, have an eating disorder, have diabetes, or have any other physical, psychological, emotional or medical condition, or are experiencing significant relational distress or other serious personal challenges, it is imperative that you seek the advice of your doctor or other professional care provider or the appropriate qualified professional prior to using our Site, Products and/or Services. If you experience any discomfort or pain during an activity found on or while using content from our Site, Products and/or Services, you must immediately cease the activity and seek the assistance of a physician or other applicable professional care provider or the appropriate qualified professional.

NOT A MEDICAL/THERAPEUTIC/LEGAL PROVIDER: We are not a medical professional (including without limitation doctor/physician, nurse, physician’s assistant), mental health provider (including without limitation psychiatrist, psychologist, therapist, counselor or drug addiction specialist), registered dietitian or licensed nutritionist or a licensed marriage and family therapist, clinical social worker, attorney or a licensed life coach, spiritual advisor. We do not hold ourselves out in that capacity. We are not attempting to nor do we represent that we can diagnose, treat, prevent, or cure any physical, mental or emotional issues or provide therapeutic, legal, or other professional advice. Our role is strictly as a self-help educator, trainer, coach, mentor, or guide, offering informational content and education to clients.

CONTACT A QUALIFIED PROFESSIONAL: Always seek the advice from or consult with your doctor, mental health provider [relationship counselor, life coach, spiritual advisor, attorney] or other qualified healthcare provider before participating in any exercise program, using any advice, products or services made accessible by us, and/or undertaking any health protocol or regimen found on our Site, Products and/or Services or before making significant life, relationship, mindset, or spiritual changes. Do not start or stop any medications without speaking to your medical or mental health provider. In connection with or the use of our Site, Products and/or Services does not create a doctor-patient, therapist-patient, coach-client, attorney-client, or other professional-client relationship of any kind.

In case of a medical emergency, immediately contact emergency services, your doctor, or go to the nearest emergency room.

SECTION 12: RECORDINGS AND USE OF LIVE TRAINING SESSIONS 

Consent to Recording and Use. By participating in live training sessions or events hosted by the Company, you acknowledge and agree that these sessions may be recorded and later used as pre-recorded lessons for educational purposes.  You hereby grant the Company the irrevocable and unrestricted right to use, reproduce, distribute, display, and create derivative works from the recordings, including your voice, image, likeness and other attributes captured during these sessions and recordings. 

Questions and Participation. If you ask questions or participate in discussions during live training sessions, you understand and consent to the recording of your voice, image, and likeness as part of the overall recording.

Confidential Information. The Company will make reasonable efforts to exclude any personally identifiable or sensitive information from the recordings before using them for pre-recorded lessons. However, it is your responsibility to avoid sharing any confidential or sensitive information during live sessions.

Release of Information. You understand that certain topics may be anonymously and hypothetically shared with others for training, supervision, mentoring, evaluation, further coach professional development, and/or consultation purposes. You consent to the release of this information provided it is released anonymously.  

Limited Use for Educational Purposes. The recordings obtained from live training sessions will be used solely for educational purposes within the Company’s business. The recordings may be made available to other members who were not present during the live session to benefit from the knowledge shared and future members.

Withdrawal of Consent. If you wish to withdraw your consent to the use of your voice, image, and likeness in the recordings, you must notify the Company in writing. Please note that this withdrawal will only apply to future use of the recordings and not to any recordings already in use.

 

SECTION 13: MEMBERSHIP TERMS

In addition to the above Terms, this section will also apply to our membership, as follows:

Scope of Work. The scope of services and features included in our membership are accurately represented on the sales page at the time of purchase. Any additional services or features not explicitly listed on the sales page are not included in the program. In the event of any discrepancies or questions regarding the program's inclusions, the information on the sales page at the time of purchase shall serve as the primary reference and supersede any conflicting information from other sources.

 

Updates and Modifications. We reserve the right to update or modify the membership’s content, features, or structure at any time. However, such updates or modifications will not diminish the value of the services already purchased, and any significant changes will be communicated to members in advance.

Recurring Billing and Payment Authorization. By purchasing a membership or subscription to our Company, you authorize us to charge your debit or credit card on a monthly or yearly basis, depending on the selected membership plan.  The billing cycle will commence on the date of your initial purchase and continue at the specified intervals until you cancel your membership.

Termination of Membership.  We reserve the right to terminate your membership or subscription under the following circumstances:

  1.   Violation of the Terms and Conditions: Failure to comply with the terms and conditions outlined herein may result in immediate termination of your membership without prior notice.
  2.     Non-Payment: Failure to make timely payments for the membership fee may lead to suspension or termination of your membership.
  3.   Unlawful Use: Engaging in unlawful or unethical activities while using our services may lead to the immediate termination of your membership.
  4.   Abuse of Services: If we detect any abuse of our services or any action that may harm our platform or other users, we reserve the right to terminate your membership.

 Cancellation of Membership.  You may cancel your membership at any time by logging into your account and clicking the "Cancel Membership" button or emailing us directly with your cancellation request at [email protected]. Please note that your cancellation will take effect at the end of the then-current billing cycle. We recommend canceling at least 48 hours before the end of the then-current billing cycle to avoid unnecessary charges.  Failure to cancel before the end of the then-current billing cycle, will result in your membership continuing until the next billing cycle.

After cancellation is complete:

  • You will lose access to all membership-related content, resources, and benefits on the platform.
  • No refunds will be issued for any remaining time in the current billing cycle.

Should you encounter any issues, please email us directly with your cancellation request at the email address below.

Modification of Membership Terms. We reserve the right to modify, cancel, suspend or discontinue any aspect of the membership program, including membership fees, features, or benefits.  In the event of a significant change, we will provide reasonable notice to active members.

Community Rules of Conduct. As a valued member of our community, you are required to adhere to the following rules of conduct while participating in discussions, forums, and any other interactive features of our membership program, if applicable.  These rules are designed to ensure a positive and respectful environment for all members.

  • Respectful Communication: Always engage in respectful and courteous communication with fellow community members, moderators, and administrators. Do not use language or engage in behavior that may be considered offensive, harmful, or discriminatory.
  • No Spam or Self-Promotion: Do not engage in spamming or excessive self-promotion within the community. Promotion of external products, services, or websites should only be done in designated areas with permission from the administrators.
  • Confidentiality and Privacy:  Respect the privacy of other members and do not share their personal information without their explicit consent. Additionally, refrain from sharing any confidential or proprietary information about our Company or other members.
  • Compliance with Laws and Regulations: Do not use the community platform to engage in any illegal activities or violate any applicable laws and regulations.
  • Be Supportive and Constructive: Encourage a supportive and constructive environment by offering helpful insights, feedback, and assistance to other members. Avoid any behavior that may discourage or harm the community's spirit.
  • No Harassment or Bullying: Harassment, bullying, or any form of intimidation is strictly prohibited. Treat all members with kindness and consideration.
  • Report Inappropriate Behavior: If you encounter any behavior that violates these rules of conduct or makes you feel uncomfortable, promptly report it to the community moderators or administrators.
  • Moderator Decisions: Respect the decisions of the community moderators and administrators. They have the authority to enforce these rules and may take appropriate actions to maintain the integrity of the community.
  • Intellectual Property and Copyright: Only share content in the community that you have the right to use, and always give appropriate credit to the original creators when referencing their work.
  • Compliance with Membership Terms: Ensure that all community interactions comply with the overall Membership and Subscription Terms, as well as any additional guidelines provided by the Company.

Guest Trainers. We may occasionally invite guest trainers or experts to provide educational content, workshops, or live sessions as part of the membership benefits. The following terms apply to the live or guest trainers and their content: 

  • Trainers' Content and Liability: We strive to collaborate with reputable professionals, however, the Company disclaims all liability for the content, advice, or opinions shared by live or guest trainers, which is being offered solely for educational and informational purposes only and does not constitute nor should it be a substitute for professional advice or consultation.  You should not act or refrain from acting based on the information provided during these live guest training sessions. Any views expressed by the trainers are solely their own and do not necessarily reflect the views of the Company.
  • No Guarantees or Warranties: The Company does not endorse or guarantee the accuracy, completeness, or usefulness of any information or materials provided by guest trainers. Members should exercise their own judgment and discretion when implementing any advice or strategies shared during these sessions.
  • Personal Use Only: Any materials, resources, or content provided by live or guest trainers during their sessions are for the sole use and benefit of the participating members. Members agree not to reproduce, distribute, resell, or otherwise exploit any such materials for commercial purposes without the express written consent of the trainers and the Company.
  • Intellectual Property Rights: All intellectual property rights related to the materials provided by live or guest trainers remain the property of the respective trainers and the Company. Members are granted a limited, non-assignable, non-exclusive, non-transferable, revocable license to use the materials solely for their personal or business purposes in connection with their membership. Any unauthorized use or distribution of these materials may result in termination of membership and potential legal action.
  • Indemnification: Members agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, liabilities, costs, or expenses arising out of or related to their use of the materials or content provided by live or guest trainers.
  • Recording and Distribution: Members are strictly prohibited from recording, reproducing, or distributing any live sessions or guest trainer content without prior written consent from the Company. 
  • Modification or Cancellation of Trainer Sessions: The Company reserves the right to modify the schedule or content of live sessions and guest trainer events, or to cancel them entirely, at its discretion, with or without notice.  

Peer-to-Peer Support and Insights. This membership features a peer community. While we encourage open and supportive discussions, it's important to understand that the information and opinions shared here are based on individual experiences and perspectives.

 

We disclaim any and all liability for any actions taken or decisions made based on such information. You acknowledge and agree that the Company is not liable for any advice, suggestions, or content shared by other users in the community. You are solely responsible for evaluating and applying any information shared and should always use your own judgment and seek professional guidance when making important decisions. Every situation is unique, and what works for one person may not be appropriate for another.

 

For this reason, we cannot guarantee the accuracy, completeness, or effectiveness of any advice offered in the peer-led community. Users are responsible for the content they share, and we reserve the right to moderate discussions and remove content that violates our community guidelines.



SECTION 14: 1:1 COACHING CALLS & SCHEDULING POLICY

In addition to the above applicable terms, these additional terms will apply to Products and/or Services that include private one-on-one consultations.  

Call Eligibility & Booking Window.  Clients are granted access to a 1:1 coaching call as part of their selected program or based on their purchase. The client must schedule and complete their 1:1 session within the access period of their program or if no applicable program period, then within three (3) months of purchase.

Scheduling & Availability. Calls must be booked via the designated scheduling system provided by the Company. Available time slots are subject to coach availability and must be scheduled in advance. . Clients are responsible for scheduling their session within the timeframe; failure to do so will result in forfeiture of the session. All Sessions will be held virtually. Once scheduled these are considered confirmed appointments Sessions. 

Rescheduling & Cancellations.  Clients may reschedule a booked call with a minimum of 48 hours' notice. Similarly, for single booked Sessions that are not a part of a program term, you can cancel consultations with 5 days notice before the scheduled call for a full refund, minus processing fees. Cancellations closer to the date might be subject to fees or forfeiture of the entire fee. However, we understand emergencies happen, and we may waive fees within our sole discretion. Missed sessions or late rescheduled (less than 24 hours) are considered forfeited and will not be rescheduled. If a client fails to attend a scheduled call without prior notice, no refund, credit, or alternative session will be provided.

Non-Transferability. 1:1 calls are non-transferable and may only be used by the original purchaser. Sessions cannot be gifted, sold, or exchanged for another service.

No Refunds or Extensions. If a client does not book or complete their 1:1 session within the program access period and/or within three (3) months of purchase, the session is forfeited.  There are no refunds, credits, or extensions for unused 1:1 sessions.

Program Completion & Expiry. Once the access period for the program ends, all unused 1:1 sessions expire, and the client will no longer have the ability to book or redeem them. Clients are encouraged to schedule their session early to ensure availability before the expiration date.

 

SECTION 15: CONTACT US

 

Questions or concerns about these Terms should be sent to us at: [email protected]

 

COPYRIGHT NOTICE & LICENSE:

 

Please take notice that this digital product and its contents are our intellectual property and is protected by copyright law. 

 

We grant you one non-exclusive, non-transferable, revocable license to use this digital product for your own individual personal use (or for your own business).  

 

You are not allowed to reproduce, distribute, sell, duplicate, share, or exploit the materials or any portion thereof of our digital product with a third party without the express written consent of Math Queen Classroom.

 

Should you unlawfully share, reproduce, distribute, sell, duplicate, or exploit this digital product, you agree to pay for the stolen license or disgorge any profits.

 

GENERAL DISCLAIMER:

 

The information provided is for general educational and informational purposes only.  It should not be relied upon or used as the sole basis for decision making related to your personal life or business, without consulting primary, more accurate, more complete or more timely sources of information. Also, we cannot guarantee any results from using our products and/or services. You acknowledge that your results will depend on your own efforts and other factors beyond our control.